Who we are

Our website address is: https://rkpagency.cz.
This website is operated by the marketing agency RKP Agency.

What information we collect and why

1. Forms and comments
   When you fill in a form on our website or leave a comment, we collect the information you provide (e.g. name, email address, comment content). This information is used to process your request or to communicate with you.
   • IP address and user agent: We use these to detect spam.
   • Gravatar service: A hash of your email address may be used to verify your avatar. Details about the Gravatar service can be found here.
2. Media
   If you upload images, please avoid uploading files that contain embedded location (EXIF) data. Visitors to the website could download this data.
3. Cookies
   • Functional cookies: These make it easier for you to use the website, for example by remembering your login details or pre-filling your information when adding a comment.
   • Analytics cookies: We use these to track website traffic and optimise content. This data is anonymous.
   • Advertising cookies: These may be used to display personalised adverts.
   You can change your cookie settings in your browser at any time.
4. Embedded content from other websites
   Content on our website may include videos, images or other elements from other websites. These websites may collect data about you and track your interaction with the embedded content.

How long we keep your data

• We retain comments and their metadata for an indefinite period.
• We retain data from contact forms only for as long as necessary to deal with your request.
• If you are a registered user, we keep your personal data until you delete your account.

Who we share your data with

We do not share your data with third parties unless necessary to provide our services (e.g. web hosting providers, analytics tools, payment systems). These parties process data in accordance with the GDPR.

Your rights

You have the right to:

• Request access to your personal data and a copy of it.
• Request correction of inaccurate data.
• Request erasure of your personal data if it is no longer needed for the purposes for which it was collected.
• Lodge a complaint with the supervisory authority if you have concerns about our compliance with data protection rules.

Where we send your data

Comments may be checked through an automated spam-detection service, which may be located outside the EU. All data transfers are carried out in accordance with applicable data protection standards.

Contact

If you have any questions or wish to exercise your rights, please contact us at:
Email: info@rkpagency.cz
Website: rkpagency.cz
Registered office: RKP Agency s.r.o., Na Folimance 2155/15, Vinohrady (Praha 2), 120 00
Managing Director (jednatelka): Ing. Tereza Spremová